FAQs

If you want to cancel your order, you just need to drop an email to care@cambiowoman.com within 12 hours of placing the order. You will receive an email confirming the cancellation of your order in 24-48 business hours. The money will be refunded as per the payment mode within 6-8 working days of the confirmation. Please note that orders that have already been shipped from our side cannot be cancelled.

The refund takes about 6-8 working days to be credited to your bank account, from the date of cancellation of the order. If you still have not received it, please drop an email at care@cambiowoman.com and we will sort out the issue. Rest assured, the money will be refunded to you.

Our delivery timelines may vary from location to location. However, on an average, any order takes about 4-5 business days to get delivered from the date of placing the order. If your supply has still not been delivered in the stipulated time, please drop an email at care@cambiowoman.com and we will sort it out for you.

Absolutely not! There are no shipping charges at all no matter from where you place your order in India.

We deliver all over India.

Sanitary hygiene essentials are very intimate and delicate for any woman, and ensuring the goodness of our products is important to us. We consider any returned goods compromised in quality, and therefore do not accept returns. However, should you be facing any issue with the product, we would be glad to assist you with it.

If you find your order to be damaged or different from the one which you had ordered, please drop an email at care@cambiowoman.com along with the pictures of the package including the external box (with the label) and all the products which you have received. We will replace the product in 6-8 working days after verifying the issue. 

Note: For us to be able to process replacement or refund, the request should be sent to us within 24 hours of receiving the order along with the requested pictures.

It’s nothing too complex.

Step 1: Log in to your account (Create an account if you don't have one already!)

Step 2: Go to the Buy Page, & choose the product you want to buy.

Step 3: Select the variant, & click on 'Subscribe'

Step 4: Choose the frequency in which you want to get the product delivered (Every 1/2/3/4 months)

Step 5: Select your quantity, & continue to filling your shipping address.

Step 6: Pay using our secure payment gateway, & sit-back till the package arrives.

Once you subscribe to a product, your account will get auto-debited on the basis of the frequency you have chosen, and the product (in the specific quantity you have chosen) will be dispatched automatically. 

Every transaction is routed through a secure payment gateway, and the subscription can be cancelled anytime with just a click.

You will receive an order confirmation email on your registered email id, on every stipulated date under your subscription. The product will then be dispatched within 24-48 hours (depending upon operating conditions), and you will receive an email once the same is done.

Yes, your account will be auto-debited on the basis of the frequency you choose. However, you can cancel your subscription whenever you want, with just a click.

It's super quick and easy. Just go to your Account Page, choose your Subscription ID, & click on 'Cancel Subscription'. That's it! It's done. 

After you cancel your subscription, your account will no longer be auto-debited. 

Note: If a shipment under your subscription has already been dispatched, it cannot be cancelled.

If you want to reschedule the next shipment under your subscription, please email us at care@cambiowoman.com, and we will do the needful.

Click on the Account Icon. If you are already registered with Cambio, then log in to your account by feeding in your email, or directly logging in through Gmail or Facebook. 

If you are not a registered user, click on Register. Then, get your account registered using Gmail, Facebook, or your email id.

Absolutely not! You can cancel your subscription completely free of any charges.

If you wish to get a refund for a shipment for which the amount has already been auto-debited from your account, please go to your Accounts Page and cancel the subscription. After that, please send us an email at care@cambiowoman.com mentioning that you have cancelled your subscription and you do not want us to dispatch the corresponding shipment for the debited amount. 

Please ensure that you send the email within 7-8 hours after the account debit. 

If your order corresponding to the debited amount has already been shipped from our side, the same cannot be refunded.

Sanitary hygiene essentials are very intimate and delicate for any woman, and ensuring the sanctity of our products is paramount to us. We consider any returned goods compromised in quality, and therefore do not accept returns. However, should you be facing any issue with the product, we would be glad to assist you with it.

Go to your Accounts Page, click on your Subscription ID, and edit your Shipping Address. This will ensure that your next delivery happens on the new address.